Refund Policy

Introduction

At SkinLift Aesthetics, our goal is to provide exceptional treatments and premium skincare products. Please review our refund policy carefully, as it outlines the terms for services and product purchases.

⸻

Services
   •    All treatments and service fees are non-refundable.
   •    Missed appointments or cancellations made without proper notice (48 hours) may result in the forfeiture of that session.
   •    Treatment results vary per individual, and no specific outcome is guaranteed. Refunds are not provided for dissatisfaction with treatment results.

⸻

Treatment Packages
   •    All packages are final sale and non-refundable once purchased.
   •    Packages are non-transferable and valid only for the original client.
   •    Missed or late-canceled sessions within a package will count as completed appointments.

⸻

Products
   •    All skincare product sales are final for health and safety reasons.
   •    Exchanges are permitted only if the product is unopened, unused, and in its original packaging, within 3 days of purchase.
   •    Opened or used products cannot be returned or exchanged.

⸻

Gift Cards
   •    Gift cards are non-refundable, non-transferable, and cannot be redeemed for cash.

⸻

Shipping-Related Refunds
   •    We are not responsible for delays caused by shipping carriers, weather conditions, or incorrect addresses provided by the customer.
   •    Damaged or defective products received through shipping must be reported within 48 hours of delivery, along with photo documentation, to be eligible for replacement.